Technical Manager Posted Nov 01
Retail Financial Services Limited , North Waltham, Hampshire, United Kingdom
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Retail Financial Services Limited is an ATM Outsourcing and Management company specialising in operating ATM networks on behalf of retail and banking clients.

We manage ATMs through online software and coordinate engineers and cash filling of the ATMs whilst troubleshooting problems.

Due to rapid expansion, we need to strengthen our team with the appointment of a Technical Manager.

You will be working closely with the company CEO who has extensive knowledge of the ATM industry and has set up ATM business in countries across Europe and speaks regularly at global ATM conferences.

We don't need specific ATM industry knowledge however we are looking for a person that has a technical background who can pick up new systems.

The role will cover:

Management of key projects.

Update business areas on latest developments on systems.

Liaise with key suppliers.

Point of contact for clients.

Benchmarking new systems.

Management of key suppliers with monthly KPI reviews, and quarterly business reviews to ensure services are leading edge and meet minimum SLA requirements.

Support the CEO on projects and tenders.

Ensure helpdesk are continuously trained and up to date with new releases of tools used.

Train new starters on all management systems.

Manage suppliers to ensure new developments are introduced which are of advantage to the business.

Manage on boarding of all new clients.

Lead new integration projects.

Overview all monthly reporting including clients and schemes

Project Manage all upgrades or client facing improvements to ensure no client network downtime or issues.

Please note to the location of our offices a driver with their own vehicle would be preferred.

To apply for this position please click the APPLY button!

Employment Type: Permanent
Work Hours: Full Time

Pay: 25,000 to 30,000 GBP (British Pound)
Pay Period: Annual